What to Expect

Doctor Checking Patients HearingCustomized Care & Solutions

We realize you’ve arrived at an important decision in your life – to reconnect with the world around you. Our personalized approach reflects that.

Our Vision

We will set the standard of excellence for “The Patient Journey” in hearing wellness. Our mission is driven by the needs of our patients and our commitment to serve them.

Our Quality Policy

We are committed to providing the highest possible quality of care for your vital sense of hearing. Our commitment extends to our Quality Policy, which is designed to ensure all aspects of your journey to better hearing are supported by compassionate personal care and state-of-the-art technology.

  • A complete visual and diagnostic hearing screening.
  • A complete Lifestyle Assessment is given to understand your daily hearing environments.
  • Verification of audibility on all hearing aid fittings to ensure the best hearing correction possible.
  • Provide a comprehensive counseling and aural rehabilitation program to maximize the benefit of your hearing aids.
  • Effective binaural hearing solutions. Our health and safety policy demands that patient safety is paramount in our application of technology.

Follow-Up Care and Service

We are committed to enhancing your satisfaction through the delivery of comprehensive care and service that consistently conforms to your expectations.

  • 30-day evaluation period standard on all hearing aid fittings. (45-day for CA, WI, NM & MN)
  • 60-day exchange period for a different size or style of hearing aids.
  • Comprehensive warranty plans include:
    • Unlimited cleaning and adjustment
    • Loss Protection up to 1-year
    • Corrosion and moisture protection
    • Remote fitting adjustments
    • Free software updates for the life of your hearing aids
  • Unlimited office visits and hearing aid evaluations while under warranty.
  • Loaner hearing aids may be provided if your hearing aids require factory repair and if there are loaners in stock.
  • Guaranteed trade-in value of your hearing aids.

We strive to continuously improve the performance, quality, and value of our products and services through innovation and technological excellence. We support you through the life of your hearing aids and guarantee a higher trade-in value of your hearing aids.

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Customer Reviews

They are great. No wait, minimal paperwork. Dr. Goodall is very personable and knowledgeable. Would use again. I highly recommend this location.

Stephanie Morris, on Google

This review is as an observer. My mom, Anna Kirk, started seeing Kevin at Audibel several years ago. I have been her "urber" driver for several years, she is 91 years old, and I go to every appointment with her. Kevin has been so patient and caring about her hearing...

Pat Williamson, on Google

I use a phone for the hearing impaired which I received at no charge from the Hearing Center in Venice, Florida. The woman who helped me was great; I came in without an appointment, she demonstrated the various phones available, and offered me a choice, even telling me and my...

Marilyn Klein, on Google

I have been getting the services for my hearing at Hearing Centers of SWF for at least 5 years. I have always been satisfied with my service. There has been a change in location and this latest one so far is the very best. These are the nicest people and...

Patricia Masquelier, on Google

Went here on a whim being new to the area. I was greeted very professionally. I inquired about the possibility of repairing my broken hearing aids. After determining my aids we're beyond repair they offered a free hearing evaluation and I am currently in the process of purchasing new ones....

Mark Wheeler, on Google

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